Renting for the first time can feel like a lot to take in. Here is what to expect when you rent through us.
Before you apply
Have your photo ID, Right to Rent evidence or share code, and proof of income ready. We will also ask for references.
What you pay
A holding deposit of no more than one week's rent may be taken to reserve the property. Once your tenancy is signed you pay the first month's rent and a deposit capped at five weeks' rent (six weeks for higher rents). Your deposit is protected in a government-approved scheme.
Moving in
You sign your tenancy online, receive your documents in your tenant portal, and an inventory records the condition of the home.
Repairs
Report repairs in your portal with photos. You will be told when a contractor is booked and can confirm once the job is done.